Salesforce

Bring your Emma audience and email activity into Salesforce. Give every customer conversation a little more context.

Bring your sales and marketing data together, automatically. Emma for Salesforce is a native app installed in your Salesforce org, keeping any Salesforce object in sync on a schedule, helping you create targeted campaigns and trigger automations in Emma. Audience details and email engagement flow back into Salesforce for reporting and dashboards, and invocable actions let teams automate audience management and launch imports through Agentforce.

• Native to Salesforce - Installed in your org, with control over data updates.
• Customer context in one place - Emma memberships and engagement beside Contacts and Leads.
• Flexible, automated imports - Any Salesforce object, mapped fields and a built-in scheduler.
• Reporting built in - Use stored audience and tracking data in reports and dashboards.
• Agentforce ready - 7 invocable actions for Agentforce agents and Salesforce Flows.